Down with Best Buy

[BlindWhiteHat]

I'm not usually the type to use SEOP to complain about things that have happened to me but this will serve as the exception.

I tried to return (with a receipt) two items that I received as Christmas gifts. I was told that I missed the cutoff by 2 days. I would have accepted a store credit and likely have spent more money than I originally had in the purchases. Best Buy has provided me with horrible customer service any time I've been there and I hate that I had these gifts come from this store.

Has anyone else had the same problems with Best Buy or any other stores who have provided poor customer service?

[orange-n-brown 365]

I heard them say that the 31st was the cut off

The last tv I bought from them I had terrible service when it blew up and needed repaired the shop they used was terrible it took them over a month to get it back

[noreply66]

I Have had to return two thinks from there. Both times they allowed me to have a new one with no problems.

[Orange and Brown]

We don't shop there that much and when we have we haven't had any problems.

[Burg_Grad_77]

I'm down with O.P.P.
Hey, you know me

[LICKING COUNTY FAN]

I have had a run in or two with this company but after coming up with all my paper work they have always come through.

[Brutus8907]

Has anyone else had the same problems with Best Buy or any other stores who have provided poor customer service?

yeah, they're pretty bad.

[kantuckyII]

I have, on several occasions, read about Best Buy's terrible customer relations in the past. They are notorious for it!